Ford Collision Assistance & Certified Body Repairs
Call 13 FORD (13 3673)
24/7, 365 days a year for National Roadside Assistance or Collision Support.
Ford Collision Assistance offers you support when your Ford has been damaged and needs body repairs. Call 13 FORD for assistance. We’re here to help 24/7.
What to do after an incident
If you are involved in an accident, move to a protected spot, turn on your hazard lights and take care getting out of the vehicle. Check to see if anyone is injured, in danger or needs assistance, and call 000 if necessary.
Call 13 FORD
Call 13 3673 and we will talk you through the process of getting your Ford back on the road correctly repaired. This includes explaining what repair rights you may have under your vehicle insurance coverage.
Document the incident
To speed up the claims and repair process, we can guide you to record details of other parties involved, licences, contacts, registrations, photos, witnesses and description of the incident.
Coice Of Repairer3
If you are eligible to choose your repairer, we will help you find a Ford Certified repairer near you, offering Genuine Ford Parts* and Certified repair methods.
How the Ford Certified Collision Network can help
We’ve created an Australia-wide network of trained and skilled technicians who use Genuine Ford Parts* and Ford Certified repair methods and equipment, to ensure the highest standards of repair for your Ford and maintain its integrity and safety. Members of the Collision Network receive annual on-site assessments and support from Ford Australia, so they’re fully equipped to get your Ford back on the road restored correctly.
Choose the right parts
CNew Ford Genuine Parts help ensure your Ford will look, drive, function and protect you the way it was intended. Engineered and manufactured to the same specifications as those fitted in the factory, Ford Genuine Parts are rigorously tested and backed by a Ford warranty.
Choose the right policy
When it comes to restoring your Ford correctly, only the right policy will ensure the right repairs and the right parts. Ford Insure offers the use of Genuine Ford Parts*, your choice of repairer, 3-year new for old replacement and flexible payment options. Terms, conditions and exclusions apply. Please refer to the PDS and additional information on the Ford Insure webpage.
- IMPORTANT INFORMATION
*We look after the integrity of your Ford by using only New Genuine Parts, when possible. If new genuine parts are not available, we will use genuine reconditioned or recycled manufacturer parts or Australian Design Rules certified new, recycled or reconditioned parts.